The Cosmic Void · Policies
Privacy Policy
Last updated:
The Cosmic Void (“The Cosmic Void”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide while using our website, services, consultations and courses.
This Privacy Policy explains what information we may collect, why we collect it, how we use it and the choices available to you.
Information We Collect
Depending on how you interact with the website, we may collect:
- Name
- Email address
- Phone number
- WhatsApp number
- Date of birth
- Time of birth
- Place of birth
- Information you voluntarily provide during an astrology or numerology consultation
- Course enrollment information
- Communication preferences
- Information provided through enquiry and contact forms
- Payment and transaction-related information required to process purchases
We only seek information that is reasonably necessary to provide the service you have asked for. Fields marked as optional on our forms can be left blank.
How We Use Your Information
Your information may be used to:
- Respond to your enquiries
- Schedule and provide consultations
- Provide astrology and numerology services
- Process course enrollments
- Provide access to purchased courses
- Communicate with you about consultations and courses
- Process payments through authorised payment providers
- Provide customer support
- Improve the website, our services and our educational content
- Send important service-related communications
We do not use your information for purposes unrelated to these without an appropriate legal basis or, where required, your consent.
Birth Information
Astrology services may require your date, time and place of birth. You provide this information voluntarily, for the purpose of preparing and delivering the astrology or numerology service you have requested.
We treat birth information as confidential and use it only for legitimate, service-related purposes.
The birth chart and numerology calculator on our homepage works entirely in your browser. The date you enter there is not sent to us or stored by us.
Payment Information
Payments may be processed through third-party payment providers.
The Cosmic Void does not store complete card numbers, CVV numbers, UPI PINs, banking passwords or other sensitive payment credentials on its own website servers. Payment information may be processed directly by the payment provider, in line with that provider’s own privacy and security practices.
Communications
You may receive communications from us about:
- Your enquiries
- Consultation arrangements
- Course enrollment
- Course access
- Payment or transaction issues
- Important service updates
Any marketing communications are handled in accordance with applicable requirements and your preferences.
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss or disclosure.
However, no transmission over the internet and no method of electronic storage can be guaranteed to be completely secure.
Your Choices and Rights
Subject to applicable law, you may contact The Cosmic Void about your personal information and request access, correction or other actions available to you under applicable data-protection law.
Where we process information on the basis of your consent, you may contact us to withdraw that consent, subject to any applicable legal or contractual limitations.
Children’s Privacy
Our services are intended for general audiences. The Cosmic Void does not knowingly collect children’s personal information in violation of applicable law.
Third-Party Services
The website may contain integrations with, or links to, services such as:
- Payment providers
- Social media
- Analytics providers
- Other external services
Their privacy practices are governed by their own respective policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology or applicable legal requirements. The updated version will be published on this page with a revised “Last updated” date.
Contact
For any questions or requests about this Privacy Policy or your personal information, please contact:
The Cosmic Void
Email: thecosmicvoid07@gmail.com
Website: thecosmicvoid.in